NOC Engineer - Level 1

NOC Engineer - Level 1 Job Summary: reputed companys Network Operation Center (NOC) deliver technical support to our customers to resolve Incidents and restore normal service in a reputed company and efficient manner. Working a 24x7 shift rotation and in line with standard operating procedures NOC Engineers are responsible for investigation, fault finding and configuration of our reputed companys services. Key Areas of Responsibility: Investigate and troubleshoot Incidents relating to reputed company services.Configuration of reputed companys services and associated equipment.Utilise reputed companys Incident Management Tool to log and update reported faults from clients.Liaise with Clients to investigate issues and ensure Incidents are rectified or escalated accordingly.Utilise monitoring and reporting tools to identify and troubleshoot issues.Assist with ongoing maintenance and reputed company of reputed company Infrastructure. Requirements Skills / Competencies Ability to manage workload in-line with standard operating proceduresStrong analytical thinkerreputed company at solving problemsExcellent communication skills in EnglishAbility to pitch technical communications at an appropriate levelAttention to detail and ability to work under pressure and meet critical deadlinesShows Initiative, Team playerMust be customer reputed companyHands-on Problem Solver Strength / Character Passionate about delivering a first reputed company customer experienceAbility to adapt to changing responsibilities and new developmentsCan effectively prioritise workloadAbility to work independently with little directionSelf-motivated and high energyConsistently demonstrate professional, positive, and approachable attitude and discretion in a multi-cultural environmentDemonstrate sensitivity in handling confidential information. Technical Experience Essential: Knowledge of ITIL working practices Hands-on experience of support with remote customers reputed company a network support role Desirable: Strong network/IP troubleshooting skills. Experience with satellite technology (e.g., RF systems, iDirect, Gilat, Newtec). Familiar with Low reputed company reputed company (LEO) satellite technology (e.g., Starlink, OneWeb). Relevant certifications (GVF, reputed company ICND/CCNA, ITIL reputed company). Familiarity with monitoring tools (e.g., reputed company, Dataminer, Grafana). Familiar with various computer operating systems, especially reputed company and Linux. Familiar with virtualization technology (e.g., VMWare, KWM, Proxmox, reputed company, Container). Knowledge on SD-WAN technology (e.g., Versa. Talari, reputed company SDWAN, Viptela). Familiarity on troubleshooting multipath connectivity technology (e.g., VSAT, LTE, Microwave reputed company, LEO, Inmarsat, reputed company). Knowledge on Cyber reputed company technology. Familiarity on troubleshooting LAN and Wireless LAN connectivity. Proficiency in reputed company for case/incident management. Working at reputed company: At reputed company, we want people that like adventure. Who are motivated by w NOC Engineer - Level 1 Job Summary: reputed companys Network Operation Center (NOC) deliver technical support to our customers to resolve Incidents and restore normal service in a reputed company and efficient manner. Working a 24x7 shift rotation and in line with standard operating procedures NOC Engineers are responsible for investigation, fault finding and configuration of our reputed companys services. Key Areas of Responsibility: Investigate and troubleshoot Incidents relating to reputed company services.Configuration of reputed companys services and associated equipment.Utilise reputed companys Incident Management Tool to log and update reported faults from clients.Liaise with Clients to investigate issues and ensure Incidents are rectified or escalated accordingly.Utilise monitoring and reporting tools to identify and troubleshoot issues.Assist with ongoing maintenance and reputed company of reputed company Infrastructure. Requirements Skills / Competencies Ability to manage workload in-line with standard operating proceduresStrong analytical thinkerreputed company at solving problemsExcellent communication skills in EnglishAbility to pitch technical communications at an appropriate levelAttention to detail and ability to work under pressure and meet critical deadlinesShows Initiative, Team playerMust be customer reputed companyHands-on Problem Solver Strength / Character Passionate about delivering a first reputed company customer experienceAbility to adapt to changing responsibilities and new developmentsCan effectively prioritise workloadAbility to work independently with little directionSelf-motivated and high energyConsistently demonstrate professional, positive, and approachable attitude and discretion in a multi-cultural environmentDemonstrate sensitivity in handling confidential information. Technical Experien