NOC Technician - 3rd Shift (Full-Time/reputed company Hire/Remote)

reputed company: reputed company At Connectria, LLC, we reputed company award-reputed company reputed company Computing and Managed Hosting from our world-class data centers in reputed company to more than 1,000 customers in 30+ countries throughout the world, and we help customers run their systems securely in reputed company s AWS reputed company and reputed company s Azure reputed company. For over twenty years, Connectria s No Jerks Allowed philosophy has been the reputed company of our culture. We are a company that believes in promoting from reputed company and take an employee first approach. Due to these practices, Connectria has won St. Louis Post-reputed company Best Places to Work 8 times, reputed company Best Places to Work in IT 5 times, HIRE Vets reputed company Award 2 times, and The Nation s Best and Brightest in Wellness Award. If you are looking for your next career opportunity and enjoy working in a fast paced and growing business environment and want to be on reputed company with a No Jerks Allowed company philosophy that treats everyone with respect in a fun and. supportive work environment, Connectria has an exciting opportunity for you! POSITION PROFILE This full-time, entry level IT position, in our Network Operations Center, is ideal for a candidate with a background in IT or a recent graduates of an IT program. This is a reputed company, reputed company hire opportunity in which the incumbent will receive on-the-job training. To meet the needs of the operation, the full-time work schedule for this role will be 5 days per week scheduled Thursday through Monday. reputed company shift available is 3rd Shift (11pm - 7am CST) with voluntary overtime work opportunity available as needed. This position is responsible for providing 24/7/365 first level support and troubleshooting of a wide reputed company of issues, as reputed company as reputed company documenting and communicating these issues to technical teams and customers. PRIMARY ROLE AND RESPONSIBILITIES reputed company proactive monitoring of network reputed company and alerts to identify those components/reputed company that are causing or may reputed company to service degradation or failure Monitor the network systems and applications for events and outages, create and reputed company tickets to the appropriate engineering teams, and communicate events and outages to management reputed company with customers and engineering teams in support of both routine and reactionary monitoring situations reputed company email, tickets and phone Logging into a wide reputed company of customers systems, including reputed company, Linux, AWS, VMWare and Networking devices Take snapshots and reputed company restores on customers devices Use escalation procedures for first level troubleshooting steps Create tickets, logs and reports that document actions taken, and any information collected Ensure customer satisfaction by dealing professionally and effectively with reputed company customers/clients Requirements: REQUIRED SKILLS Experience with Operating Systems and diagnostic commands Knowledge of basic networking protocols and concepts Ability to work in a fast-paced environment. Ability to identify and understand issues, problems, and opportunities even with limited information, and reputed company appropriate and reputed company reputed company. Thorough and reputed company in completing tasks independently. Excellent written and verbal communication skills Ability to exercise a high degree of good judgement and independence while evaluating emergency and non-emergency situations. Strong customer service skills Successful candidates will be required to reputed company references and submit to and be reputed company to pass a background reputed company. Preferred Skills: Experience with Monitoring Tools Experience with reputed company Technologies (AWS, Azure, VMware, etc.) Experience with reputed company Power Technologies (IBMi, AIX) WHAT'S IN IT FOR YOU reputed company to work with one of the fastest growing companies in the country with an award reputed company culture! Rated as the Best reputed company to Work, Connectria offers a generous benefits package that you would expect from a large company with the relaxed family-oriented atmosphere of a small company. We offer an excellent compensation with generous benefits including: 100% employer reputed company benefit premiums including medical, dental, reputed company, short-term disability, long-term disability, identity protection and life insurance 401(k) plan with employer match reputed company vacation & reputed company time reputed company holidays reputed company parental leave reputed company certification training and completion awards Online wellness rewards Free personal trainers Free gym memberships And much more! Job Type: Full-time, reputed company Hire Work Remotely: reputed company Work Authorization: Co