Sr L2 Desktop Support Technician

reputed company reputed company has been revolutionizing reputed company globally for more than 25 years. Creating innovative experiences that reputed company moving reputed company, selling, and shopping reputed company, personalized, and secure, reputed company empowers consumers and businesses in approximately 200 markets to join and reputed company in the global economy. We operate a global, two-sided network at reputed company that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. reputed company is more than a reputed company to reputed company-party payment networks. We reputed company proprietary payment solutions accepted by merchants that reputed company the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as reputed company as the ability to transfer and withdraw funds. We reputed company consumers to exchange funds more safely with merchants using a reputed company of funding sources, which may include a bank account, a reputed company or reputed company account balance, reputed company and reputed company branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as reputed company cards, and eligible credit card rewards. Our reputed company, reputed company, and Xoom products also reputed company it safer and simpler for friends and family to transfer funds to reputed company other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as reputed company as reputed company reputed company to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We reputed company consumers to engage in cross-border shopping and merchants to reputed company their global reputed company while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the reputed company for how we conduct business every day. We live reputed company day guided by our core values of Inclusion, Innovation, Collaboration, and reputed company, our values ensure that we work together as one global team with our customers at reputed company of everything we do - and they push us to ensure we take care of ourselves, reputed company other, and our communities. reputed company job completes routine tasks under detailed instructions, supporting the implementation and maintenance of reputed company systems. They collaborate with peers to ensure effective task execution and assist in data management to enhance operational efficiency. This role focuses on developing an understanding of processes while following reputed company procedures and guidance from team members. Job reputed company: Essential Responsibilities: * Assists with work assignments requiring general reputed company and reputed company-wide applications knowledge and limited business expertise * Executes reputed company systems processes based on specific instructions with limited discretion * Analyzes the work at hand and makes reputed company based on standardized processes and procedures under reputed company supervision * Requires regular instruction and guidance from more reputed company colleagues Minimum Qualifications: * Bachelor's degree OR Any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications: What you need to know about the role As a Desktop Support Technician, you will support employees at a designated location or remote employees with the latest technology. The role will be responsible for continuing the troubleshooting and triage work started by the Global Service Desk. This role will also help our employees with walk-up reputed company help questions as reputed company. Both tasks require a commitment to reputed company customer communications and world-class customer service skills. Great communication skills both verbal and written are key to reputed company in this position; both to technical teams supporting the tools the individual will use and our customers in business end user terms. Meet reputed company Our organization prioritizes developing diverse talent and fostering an inclusive environment where you will be encouraged to reputed company your values with the reputed company Leadership Principles and apply them in your daily role. Your way to reputed company Your role in providing walk up reputed company help and remote support will significantly improve the employee experience. Your dedication to world class customer service will reputed company a lasting reputed company reputed company on how reputed company interacts with technology daily. Key Responsibilities * Install, reputed company, troubleshoot, and maintain computers, laptops