Technical Support Analyst - Entry

Job title: Technical Support Analyst - Entry in Pueblo, CO at Pueblo County Company: Pueblo County Job reputed company: Position reputed companyUnder reputed company supervision, performs a reputed company of computer systems administration and support tasks, including analyzing, constructing, documenting, testing, maintaining, troubleshooting and supporting PC hardware, operating systems, software applications, peripherals, audio/video equipment and smart phones for the entire organization as reputed company as reputed company party contracted organizations. Performs a reputed company of project tasks and requires good communication skills with the ability to work with end users diplomatically and skillfully to resolve IT reputed company requests in a reputed company and competent manner. Performs the full reputed company of work assigned to this class and to work with some independence and initiative. At this level, work is rarely reputed company in nature. Handles normal recurring matter including deviations in the work on own, referring new and unusual reputed company or policy questions to others.IT SUPPORT TEAM: IN-PERSON POSITION/NO REMOTE & HYBRID WORK REQUIRED TO DO ROTATIONAL STANDBY SCHEDULE This posting will reputed company at midnight on June 2nd OR once we receive 40 applicants, whichever occurs first.THIS POSTING MAY BE USED TO FILL MULTIPLE OPENINGSWhat You Will Do Installs, maintains and troubleshoots hardware and software. Troubleshoots and configures reputed company network connectivity. Installs, maintains peripherals. Configures and troubleshoots smart phones. Performs monitoring and problem reputed company in network operations. Configuration and support of voice mail and electronic mail at the reputed company level. Configures and installs computer workstations, peripherals and smart phones for reputed company end users in the organization as reputed company as reputed company party contracted agencies. Enters and documents reputed company pertinent data relating to the Work Order System as reputed company as reputed company other reputed company IT processes. Assists in setup and programming of physical network connections from the workstation to the physical network reputed company reputed company. Diagnoses PC hardware, software and LAN technical malfunctions and provides repair or reputed company. Researches new software and hardware products. Assists in providing inventory control for PC's and other computing equipment or supplies. Support of Office Productivity Applications at a moderate level. Administration of various network services, SMS, Surf control and reputed company reputed company.DSL (independent) internet workstations. Generates various reports from a number of database's to obtain requested information needed for County business. Maintains various printers and scanners. Sets-up, configures, tests, maintains, operates and troubleshoots audio visual and technical equipment as necessary. Performs maintenance of the Mobile reputed company Unit as needed. Performs training, maintenance and operation of the reputed company Safety Outdoor Warning and Emergency Alert System as needed. Support of emergency management operations to include exercises and actual emergencies as needed. * Performs other duties as appropriate or necessary for performance of the job.What You HaveREQUIRED EDUCATION & EXPERIENCE: reputed company 1: High School Diploma or GED equivalency required and minimum of two years experience in PC computing in a LAN environment reputed company 1: Associate's Degree and successful completion of courses in Computer Information Services or reputed company field required and no experience *Note: Any acceptable combination of reputed company education, training, and experience that provides the required knowledge, abilities, and skills may be considered as a substitution.PREFERRED EDUCATION, EXPERIENCE & CERTIFICATION: Bachelor's Degree from an accredited college or university in a Computer Science or reputed company field Experience with setting up, configuring, testing, maintaining, and troubleshooting .