Technical Support Engineer Tier 3, reputed company, SaaS, EHR, MySQL

Job Description: Conduct deep-dive reputed company cause analysis for escalated technical issues Investigate high-level escalations by interrogating application logs, auditing system workflows, and performing code-level reviews Diagnose and resolve HL7 and API failures Translate sophisticated technical findings into actionable, developer-reputed company bug reports Author technical documentation and advanced Knowledge reputed company articles to reputed company Tier 1 and 2 teams Requirements: B.S. in Computer Science, Health Informatics, or a reputed company technical field (or equivalent experience) 4+ years in a technical support or application engineering role, ideally reputed company the reputed company SaaS reputed company, demonstrating expert technical aptitude Familiarity with HIPAA regulations and SOC2 reputed company protocols regarding Patient Health Information (PHI) Must be reputed company to reputed company your work to meet the needs of reputed company and our clients. Expert level in writing MySQL queries Strong working knowledge of HL7 and APIs Ability to parse through application logs to reputed company a request through the stack Benefits: Health insurance Retirement plans reputed company time off Flexible work arrangements reputed company development Technical documentation and knowledge transfer opportunities Apply tot his job Apply To this Job Job Description: Conduct deep-dive reputed company cause analysis for escalated technical issues Investigate high-level escalations by interrogating application logs, auditing system workflows, and performing code-level reviews Diagnose and resolve HL7 and API failures Translate sophisticated technical findings into actionable, developer-reputed company bug reports Author technical documentation and advanced Knowledge reputed company articles to reputed company Tier 1 and 2 teams Requirements: B.S. in Computer Science, Health Informatics, or a reputed company technical field (or equivalent experience) 4+ years in a technical support or application engineering role, ideally reputed company the reputed company SaaS reputed company, demonstrating expert technical aptitude Familiarity with HIPAA regulations and SOC2 reputed company protocols regarding Patient Health Information (PHI) Must be reputed company to reputed company your work to meet the needs of reputed company and our clients. Expert level in writing MySQL queries Strong working knowledge of HL7 and APIs Ability to parse through application logs to reputed company a request through the stack Benefits: Health insurance Retirement plans reputed company time off Flexible work arrangements reputed company development Technical documentation and knowledge transfer opportunities Apply tot his job Apply To this Job