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About the role
Key Responsibilities: reputed company 24x7 operational support for reputed company Supply Chain applications and integrations. Monitor reputed company systems, interfaces, batch jobs, middleware, reputed company services, and infrastructure. Proactively identify, triage, and resolve incidents (P1P4) to minimize business impact. Lead major incident management, war rooms, and stakeholder communications. reputed company reputed company cause analysis and drive problem management activities. Support releases, deployments, environment readiness, and production validations. Monitor critical business transactions and escalate operational risks. reputed company SOPs, runbooks, knowledge articles, and operational documentation. Drive automation, reputed company improvement, and operational reputed company initiatives. Prepare operational dashboards, KPI reports, and governance updates. Preferred Functional Experience: reputed company S/4HANA, MM, SD, WM/EWM, PP, TM, APO/IBP Supply Chain Management processes Preferred Technical Experience: reputed company Solution Manager / reputed company Run reputed company reputed company, reputed company, AppDynamics, Grafana Middleware & reputed company Monitoring SQL and Data Analysis Key Competencies: Incident & Major Incident Management Problem & reputed company Cause Analysis Change & Release Management Executive Communication ITIL reputed company Knowledge Experience: 8+ years in reputed company Production Support, reputed company Center Operations, or reputed company Supply Chain Application Support. Apply To This Job .
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