Source description
About the role
Manage and establish priorities for maintenance, design, development and analysis of entire infrastructure systems inclusive of LANs, WANs, internet, security and wireless implementations. Design and implement network architecture (LAN/WAN/Wifi etc) , security policies Network/Servers/cloud server performance monitoring. Ensure apt security levels on network, infrastructure and servers are maintained. Responsible for managing overall IT day to day operations to improve infrastructure costs, performance and end user satisfaction Provide leadership in planning and managing computer operations and production support, systems, Cloud administration and network operations Manage strategic relationships with key IT product and service providers Lead IT asset management team to ensure assets full lifetime cycle value is achieved Interface with business unit managers to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness Implement IT continuous improvement programs Provision in close cooperation with third party service provider an IT infrastructure that is suitable for the group to access and use their business applications Assess the relative impact of IT industry trends to current and future enterprise infrastructure needs and projects Analyze and predict trends and develop long range plans designed to maintain cost effectiveness Participate in IT strategy planning activities Develop the reporting for vendor performance in areas that include quality, capacity, systems and responsiveness Ensure the infrastructure team is mitigating, monitoring and managing infrastructure related risks Participate in the budget process
ITIL Knowledge, Cloud Operation Management, Monitoring tools (HP-Sitescope, BAC, IBM-Tivoli, SCOM, BMC), Data Centre Operations, Team Management,
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