Network Engineer

You are a Network Engineer who will be responsible for providing timely responses to incidents, outages, and performance alerts. Your key responsibilities will include: - Categorizing issues for escalation to appropriate technical teams - Recognizing, identifying, and prioritizing incidents according to business requirements - Collecting and reviewing performance reports for various systems - Monitoring a wide variety of information and network systems - Documenting all actions in accordance with company policies - Notifying customers and third-party service providers of issues and outages - Working with internal and external technical teams to create and update knowledge base articles - Performing basic systems testing and operational tasks - Supporting multiple technical teams in 24 x 7 operational environments To qualify for this role, you should have: - A Bachelor's degree in computer science or related field - Experience supporting and monitoring network systems, servers, or storage in an enterprise environment - Understanding of key network monitoring protocols - Knowledge of Microsoft server operating systems and Cisco network devices - Excellent written, verbal, and interpersonal skills - Thorough understanding of TCP/IP, networking concepts, and internet protocols - Proficiency in Event Correlation and Analysis - Ability to absorb technical information quickly - Understanding of security gateways, VPNs, and networking concepts - Networking/router Certified/Trained - Strong customer communication skills Preferred qualifications include basic Microsoft and/or Cisco certifications, experience monitoring VMWare clusters, broad experience with monitoring and ticket management tools, and providing remote support using virtual desktop tools. Please note that Scoutit is an independent candidate sourcing partner for this hiring, and all applications and candidate screening are conducted directly by the respective employer's authorized recruitment team. Relevant candidates will be contacted via email for further details as part of the application process. You are a Network Engineer who will be responsible for providing timely responses to incidents, outages, and performance alerts. Your key responsibilities will include: - Categorizing issues for escalation to appropriate technical teams - Recognizing, identifying, and prioritizing incidents according to business requirements - Collecting and reviewing performance reports for various systems - Monitoring a wide variety of information and network systems - Documenting all actions in accordance with company policies - Notifying customers and third-party service providers of issues and outages - Working with internal and external technical teams to create and update knowledge base articles - Performing basic systems testing and operational tasks - Supporting multiple technical teams in 24 x 7 operational environments To qualify for this role, you should have: - A Bachelor's degree in computer science or related field - Experience supporting and monitoring network systems, servers, or storage in an enterprise environment - Understanding of key network monitoring protocols - Knowledge of Microsoft server operating systems and Cisco network devices - Excellent written, verbal, and interpersonal skills - Thorough understanding of TCP/IP, networking concepts, and internet protocols - Proficiency in Event Correlation and Analysis - Ability to absorb technical information quickly - Understanding of security gateways, VPNs, and networking concepts - Networking/router Certified/Trained - Strong customer communication skills Preferred qualifications include basic Microsoft and/or Cisco certifications, experience monitoring VMWare clusters, broad experience with monitoring and ticket management tools, and providing remote support using virtual desktop tools. Please note that Scoutit is an independent candidate sourcing partner for this hiring, and all applications and candidate screening are conducted directly by the respective employer's authorized recruitment team. Relevant candidates will be contacted via email for further details as part of the application process.