Shift Incharge- Data Center/DM I/ DM II/Hyderabad , Hyderabad (Nanakramguda )

Job Description: DC SUPERVISOR / SITE INCHARGE Job Title: Deputy Manager I or II Department: Information Technology Reports to: SM - IT Experience: Minimum 5to 8 years experience managing 24/7 data center environment. At least 5 years of experience managing team. Experience working with Mainframe, Unix, Linux, Windows Server, enterprise storage, networking equipment Required Qualification: BE/B-Tech/B. Sc (IT) OR equivalent Skill, Knowledge &Trainings: Ability to communicate orally and written in a professional manner Prior experience in Vendor co-ordination and management, handling incident management, crisis handling. Should have knowledge of IBM Tivoli/Spectrum Protect and HP Data protector Installation and support of IT infrastructure (hardware, systems software, networks, and backup systems) Troubleshoot / escalate issues within the data center and physical infrastructure / facilities in Data Center. Manage and support change and release processes for physical environments. Core Competencies: Adherences to processes like change management, incidence reporting, call logging, escalations etc. Coordinate with different teams for efficient DR site operations. Maintaining Data Center policies and procedures at colocation facility. Functional Competencies: Works well both alone or in a team. Strong analytical skills Good communication and presentation skills Candidate should be prepared to stretch and extend beyond normal working hours/days as call of duty Job Purpose: To be a delivery lead of IT infra team at colocation facilities at Hyderabad. Shall be responsible for overall IT operations and managing / maintaining relevant documentation at colocation facility. Area of Operations Key Responsibility IT Infrastructure management Has overall responsibility for planning, directing and coordinating activities pertaining to the day-to-day support of the data center. Documentation Should have Knowledge of Inventory management/Documentation Resource Management Manage the duty roaster for 24x7 Data Center operation with available resources. Any Other Requirement: Ability to communicate and escalate all incidents and issues to the management. A self-starter able to work independently but comfortable working in a team environment. Ability to communicate orally and written in a professional manner. Strong analytical and problem solving skills. Ability to work under pressure and stressful scenarios. Good time management skills An ability to follow processes Though this position is initially for Hyderabad location the candidate requires to relocate to any other city in India. .