FR ,Service Engineer- Bangalore

Description: Key Responsibilities: Fault Diagnosis and Repair: Identifying and resolving network problems, including troubleshooting internet connectivity issues, slow speeds, and equipment malfunctions. Installation and Maintenance: Installing new broadband connections, maintaining existing ones, and performing upgrades. Fiber Optic Cable Work: Working with fiber optic cables, splicing, and ensuring proper connections. Network Equipment Maintenance: Maintaining and troubleshooting network equipment, such as modems, routers, Customer Support: Interacting with customers to address their issues, provide technical support, and ensure customer satisfaction. Documentation and Record Keeping: Maintaining records of installations, repairs, and maintenance activities. Requirements: Additional Skills and Knowledge: Technical Expertise: Knowledge of broadband technologies, fiber optics, network equipment, and troubleshooting techniques. Problem-Solving Skills: Ability to analyse issues, diagnose problems, and develop solutions. Communication Skills: Ability to communicate effectively with customers and other stakeholders. Safety Knowledge: Understanding of safety protocols and procedures related to electrical and fiber optic work. Teamwork: Ability to work effectively with other engineers and support staff.