Source description
About the role
Must Have Technical/Functional Skills
• Desktop support
• SCCM
• Imaging and Patch Management
• Software Distribution
• Good communication
Roles & Responsibilities
o Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.
o Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues.
o Remote support & troubleshooting of end user issues
o Windows OS, MacBook support
o Zscaler troubleshooting
o The Engineer is responsible for managing and support end-end Remote Desktop related activities.
o Should be able to understand business, technical requirements, and provide solution, design and implementation approach for SCCM, Intune and Windows 10
o Must have prior experience in Design and Implementation of SCCM hierarchy
o Must have prior experience of Design and Implement migration to SCCM from other tools
Generic Managerial Skills:
• Excellent communication
• Team collaboration
• Documentation and knowledge sharing
• Any Technical Certification is Preferred
Salary Range: $64,000 - $85,000 a year
#LI-CM2
Role: Engineer
Desired skills: Desktop management | Patch Management | SCCM
Experience: 6 - 8 Years
Job function: TECHNOLOGY
Location: Wilmington, MA
Salary range: $64,000–$85,000
Apply by: 2026-08-28 00:00:00
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