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About the role
Role: Gen AI+AIML/Data Science Experience: 5 to 10yrs Work Location: TCS-Vizag(Visakhapatnam) Drive Location: TCS-Chennai,Tamilnadu Mode of Interview: Walk in Drive Date of Interview: 25th July, 2026 Responsibilities :- Hands on experience in application support or intelligent systems support (AI/ML and Chatbots) with Python Handson experience with: c loud platforms (Azure preferred), APIs, integration troubleshooting, JSON, logs Experience working with monitoring tools. Strong analytical and debugging skills for production systems. Familiarity with ITIL processes for AMS operations. Exposure to MLOps practices such as model monitoring, pipeline orchestration, logging, and deployment support. Ability to support data scientists with environments, pipelines, and deployment troubleshooting. Familiarity with LLMbased assistant or retrievalbased systems. Provide L2/L3 support for intelligent applications such as Chatbot Troubleshoot functional and technical issues Monitor application performance, usage trends, and system health. Support content updates, configuration adjustments, and functional enhancements in coordination with business teams. Ensure smooth operation during updates, deployments, and environment changes. Assist in supporting AI/ML -based components integrated within applications Work closely with Data Science/Data Engineering teams for deeper issues Support basic ML lifecycle tasks such as logging, testing, or evaluation coordination Manage incidents, service requests, problem tickets, and change activities following ITIL processes. Perform daily/weekly application health checks, log reviews, and proactive monitoring. Maintain documentation ( SOPs, runbooks, troubleshooting guides ). Participate in governance calls, service reviews, and continuous improvement discussions. Support adherence to SLAs, KPIs, availability, and operational compliance . Thanks & Regards Diptimayee Swain HR TA- Bhubaneswar-EP
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