Padmi

Study Facilitation Support Executive

AustinPosted 29 days ago
IT supportSenior
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Opens the source posting on ibegin.tcsapps.com

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Apple Exp is Preferred

• Facilitate and moderate in-person user studies with complex, detailed, and dynamic protocol

• Gather system data from test devices according to study protocols to assess system performance and determine if user studies are necessary

• Provide a positive, high-energy experience for all participants

• Ensure appropriate participant compliance with relevant study protocols, documenting any protocol deviations or study issues

• Gather quantitative data from study devices and equipment, validating the fidelity of captured data

• Track study progress and participation metrics, provide timely updates and proactively raise any study-related issues and challenges that may arise

• Communicate day-to-day results, statuses and issues pertaining to User Study & Data Collections Projects

• Prepare, troubleshoot, and maintain study device/equipment for data collection efforts

• Set up and break down study session areas daily

• Oversee study environment setup and communicate maintenance needs accordingly

• Install software, use SSH/terminal/command line to enable systems, and perform basic troubleshooting on development consumer electronics

• Manage user study participant correspondence, recruitment, and scheduling

• Discuss data collection plans, issues and next steps with data consumers

• Proactively work with data consumers to streamline and improve data collection processes

• Assist with basic data processing and visualizations

• Distribute surveys, review, and collect survey responses and other feedback

• Support additional user study data collection efforts

• Flexibility to run study sessions between 7:30am - 6:30pm while normal schedule will be 8.30 am to 5.30 pm, as needed by the program

• Cupertino service may require staying outdoors for extended periods of time (4-6 hours) on some days

Education & Experience

• BS in Computer Science or Human-Computer Interaction (or related major) with 2+ years of experience required .

Salary Range: $60,000-$70,000 a year

#LI-AS3

Role: Engineer

Desired skills: User Inferface | QA Inspection and Testing Skill

Experience: 8 - 10 Years

Job function: TECHNOLOGY

Location: Austin, TX

Salary range: $60,000–$70,000

Apply by: 2026-09-28 00:00:00

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