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Role: Application Support Duration: 12 Months Location: Remote Required Skills: Experience supporting web applications. – Tomcat & SQL specifically Linux admin skills Experience automating configuration management tools such as Chef, Puppet, Ansible, or Selenium Job Description: • Participate in operational support shift rotation, • Demonstrate strong communications skills by effectively communicating with users, team members, application development teams, other infrastructure support teams, and management. • Demonstrate strong organizational and time-management skills • Incident Management: coordinate incident resolution with service users and other infrastructure teams, leveraging enterprise Incident Management systems, strong customer-focus, and technical knowledge of the applications. • Change Management: ensure that standardized methods and procedures are used for efficient and prompt handling of all changes. Participate in reviews of proposed changes, the change control processes, change implementations, and post-implementation Reviews. • Service Validation and Testing: as part of Change Management, design and perform service validation and testing. • Capacity Management: ensure that the capacity of application services and the IT infrastructure is able to deliver the agreed service level targets through leveraging enterprise monitoring and capacity planning tools and processes. • Service Transition: ensure that application and infrastructure security vulnerabilities are remediated in a timely fashion while minimizing user-impact. Desired • Experience with automated testing processes and tools • Software development ability – Java / .NET • Scripting ability (Python, Perl, and/or shell • Architecture and experience with advanced Storage technologies (Object Storage) -- Thanks & Regards, Manoj - Technical Recruiter Thought wave Software and Solutions 314 N. Lake St, Suite 6, Aurora IL 60506 Desk: 6304919831 EXTN: 158 Email : Manoj@thoughtwavesoft.com Website:www.thoughtwavesoft.com https://www.linkedin.com/in/chettipalli-manoj-398b02246
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