Data Support Engineer with SSIS, Big Data experience, 100% Remote position

Role: Data Support EngineerTerm: 18 month contractLocation: 100% remote but must be ok working PST hoursWork Auth: USC, GC, H4 EAD My client is looking for a Data Support Engineer to join their team on an 18 month contract. We are looking for someone with cloud support on Azure Data Factory and SQL SSIS experience who is comfortable in a Support Engineer role collaborating directly with premiere customers. - Work times / shift is 2nd shift- supporting PST/PDT, Hawaii / East Australia, could include weekends, example expect ending work time 8 - 10PM CST (UTC -5). This position can be 100% remote and while on contract you are eligible for benefits and 15 days of PTO. Contractor Job DescriptionTop needs:-Skill direct hands on experience primarily with SQL Server Integration Services,-Secondary any of the Azure products below the Data Movement team we are accountable for:ADF = Azure Data Factory, ASA = Azure Stream Analytics, ADC = Azure Data CatalogADLA = Azure Data Lake Analytics, ADLS = Azure Data Lake Storage Gen1, ADS = Azure Data Share, SSIS = SQL Server Integration Services, DQS = Data Quality Services, MDS = Master Data Services, -Prior product/technical support experience.-Technical experience and knowledge working in Azure technical support or equivalent technology.-Technical skills and hands on experience in development or related.- Work times / shift is 2nd shift- supporting PST/PDT, Hawaii / East Australia, could include weekends, example expect ending work time 8 - 10PM CST (UTC -5) Details:As a Support Engineer you will represent our client's in customer communication/support via phone and email to assist customers in resolving technical issues involving products and services, specifically SSIS (Microsoft SQL Server Integration Services)Resolve the most challenging technical customer issues, often through collaboration with other technical product teams• You will be a technical resource for the team regarding case reviews, troubleshooting, and effective customer interaction.• You will have develop and publish content for customer self-help.• Demonstrate strong interpersonal and communication skills, while working with diverse audiences including highly technical IT professionals, developers, architects, and executive management.• Act as a technical focal point in cooperative relationships with other companies.• Manage crisis situations that may involve technically challenging issues and diverse audiences.• Own and resolve technically complex mission critical or politically hot customer issues• Be responsive to customer needs which may sometimes require outside of normal business hours.• This role is expected to various shifts; plan on part of shift rotations with engineers. QualificationsRequirements:• 2+ years of experience with SSIS (SQL Server Integration Services)• Big Data or Analytics Products and Services (such as Hadoop, Spark, Hive, HDInsight, Cosmos DB, Azure Data Factory, Kafka, or Streaming technologies)• Ability to work from home office without distraction or potential to expose confidential data Thanks & Regards Syam B, 630-923-6952 syam@thoughtwavesoft.com