LAWSON SUPPORT

Role:Lawson support

Location: Remote (EST hours with some on-call rotation as needed.) Length: 3+ month Assignment

Lawson Support consultant for day to day support of WFM, GHR, and Lawson. Ticketing system is Service Now to work request and incidents. Looking for 8am – 5pm EST support but on call as well for any medium to high tickets that occur. We are also working on Infor Cloud Suite upgrade and the candidate would need to know Lawson, SQL, WFM, GHR to run programs to extract conversion files out.

• Currently working with Infor on premises but looking to move to the Cloud. • Supporting tickets in ServiceNow to "keep the lights on". • Only working with GHR, Workforce Management, and HR/Payroll side of things (not finance). • Extractions are written mainly in SQL with some Cobol.

Full Description (Responsibilities):

• Maintain and develop the Lawson platform and deliver enhancements to existing application services. • Assist and improve the operation of system interfaces, build new interfaces, and troubleshoot interface and data integration issues. • Oversee identity and role-based access to the platform. • Effectively communicate and facilitate service and support needs with vendors, and other peer teams. • Assist with support of third-party applications. • Support the enhancement of, and guarantee adherence to, IT policies and procedures. • Proactively detect gaps, risks, or issues, and escalate to management accordingly. • Perform all job duties in a safe manner. • Consistently follow assigned work schedule. • Complete other tasks as assigned. • On Call Support After Hours • Will be responsible for conversion files from Lawson to Cloud Suite - HR Files, Payroll, Benefits

Full Description (Skills):

• Work experience with Infor/Lawson products in a large environment. • Must have a strong understanding of Infor Lawson (SC, GL, AP, AR, etc.). • Must be able to work EST time zone and available for on-call duties as needed. • Proficient knowledge and experience with testing methodologies • Able to assist with administer security access and roles for Infor Lawson. • Understanding of integration automation to third-party products. • Experienced with software development lifecycles, key metrics, and reports. • Ability to articulate with both technical and non-technical business stakeholders, in addition to executive level management. • Blackline integration knowledge or experience a plus.

Thanks & Regards, Ramya Sree US IT RECRUITER Thought wave Software and Solutions 314 N. Lake St, Suite 6, Aurora IL 60506 Desk: 6302164696 Email:ramyasree@thoughtwavesoft.com LinkedIn: https://www.linkedin.com/in/ramya-sree-kolla-519839221/