Workday Application Support

Workday Application Support Phoenix, AZ Long Term Contract

Required Skills : 3-5 years in Workday HCM Techno-functional support experience Troubleshooting configuration and doing small new config. Troubleshooting integrations and escalating to the technical development team Basic Qualifications : 3-5 years in Workday HCM Technofunctional support experience Troubleshooting configuration and doing small new config. Troubleshooting integrations and escalating to the technical development team Additional Skills : Using ServiceNow as their ticketing system

Job Description : Workday Application Support Analyst

Experience and Skillset: 3-5 years overall Workday experience. 3+ years of Workday business process & configuration responsibility and Workday reporting experience. Strong analytic, problem solving, consultancy and communication skills. Knowledge of requirement gathering techniques, project management, and HRIS systems development methodologies. Robust analytical skills; knowledge of configuration, testing and implementation techniques. Strong working knowledge of Excel. Critical thinker with exceptional ability to model business processes and identify and resolve gaps. 3+ years of work experience with Workday Payroll, Absence Mgt and Compensation Modules Working Knowledge of Workday Integrations (EIBs, Core Connectors, Studio, Web Services, etc.)

Major Responsibilities: Review payroll/compensation business requirements for Configurations, reporting and Integration related business needs by collaborating with functional process owners and technical teams, and translate those into simplified and organized processes with respective documentation Testing scenarios, completion, validation of Data requirements, mapping, cleansing, and loading EIBs Interact and develop strong relationships with business stakeholders in defined HR Functional areas. Support testing activities related to Compensation and Payroll Change requests, Systems enhancements, and upgrade. Ultimately, will support troubleshooting/issue resolution and Payroll system maintenance. Collaborate with 3rd party vendors, SI partners, coordinating issue resolution with 3rd party vendors as needed. Review and validate Payroll converted data Support pre-payroll activities (e.g. finalize data entry, review master data file quality, and confirm time/payroll data completeness). Assist in resolving input errors (and other errors) from the third-party vendors or internal stakeholders. May have responsibility in understanding loading data into the system including configuring and running EIB’s and other related operations. Communicate regularly with the client/project team to ensure expectations are aligned. Guide, train, lead and consult with functional users to identify best practice and strategy in configuration.