Source description
About the role
Responsibilities: Project manage Workfront implementations Support new implementation configuration and deployment Support ongoing rollout, adoption, change management, and continuous improvement initiatives. Provide system administration to multiple Workfront configurations Create reports and dashboards within Workfront Custom form creation and updates Template creation and updates Monitor Workfront support queue(s), providing 1st line user support Troubleshoot bugs and issues Create and update documentation for Workfront processes Stay up to date on Workfront releases and new features (Be a Workfront Champion) Skills: Highly organized with exceptional attention to detail Exceptional customer service skills Self-starter Ability to prioritize/multi-task and follow projects through to completion Strong oral and written communication skills Team player Excellent people skills Experience and Minimum Qualifications: 3 years in Workfront experience, including prior implementations 3 years Project Management experience Technical support experience At least 3-5 years of experience of working in a similar environment Strong interpersonal communication Strong English language and written/oral communications skills Able to work and collaborate with people of diverse personalities and various backgrounds Experience in complying with corporate guidelines Added Qualifications: Experience in Workfront adoption and adoption change management Understand Workfronts API 2 years of Business Analysis/Consulting experience Experience in assessing/proposing industry-standard tools and technologies (outside of Workfront)
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