ServiceNow Developer Integration API & Virtual Agent (Freelance Remote)

About the Company ThreatXIntel is a fast-growing Cybersecurity, IT Staffing, and Consulting company delivering end-to-end technology and security solutions. Our expertise spans cloud security, web & mobile application security testing, DevSecOps, vulnerability assessments, IT consulting, and professional staffing services. We support global corporate clients by deploying skilled professionals across IT and finance domains, helping organizations strengthen compliance, optimize operations, and scale efficiently. Location: Remote Employment Type: Freelance / Contract Work Mode: Fully Remote Experience Required: 3+ Years About the Role We are looking for an experienced ServiceNow Developer with strong expertise in ServiceNow integrations, APIs, and Virtual Agent development. The ideal candidate will have hands-on experience building scalable ServiceNow solutions, integrating external systems, and creating conversational workflows using Virtual Agent. This freelance remote opportunity requires a technically robust professional who can work independently, collaborate with stakeholders, and deliver high-quality ServiceNow solutions. Key Responsibilities ServiceNow Development & Customization Develop, configure, and customize ServiceNow applications based on business requirements. Design and implement ServiceNow workflows, business rules, client scripts, UI policies, and integrations. Develop solutions following ServiceNow best practices and coding standards. Troubleshoot and optimize existing ServiceNow implementations. Integration & API Development Design and develop integrations between ServiceNow and external applications. Build and consume REST APIs and SOAP APIs. Configure IntegrationHub spokes, REST messages, and API integrations. Handle authentication methods including OAuth and token-based integrations. Perform integration testing and troubleshoot API issues. Virtual Agent Development Develop and configure ServiceNow Virtual Agent conversations. Create chatbot topics, flows, and automated self-service solutions. Integrate Virtual Agent with ServiceNow workflows and backend services. Improve user experience through conversational automation. Collaboration Work with cross-functional teams to gather requirements and deliver solutions. Participate in technical discussions, testing, and deployment activities. Provide documentation and knowledge transfer when required. Required Skills & Experience Mandatory Skills ServiceNow Development ServiceNow Integration REST API / SOAP API ServiceNow Virtual Agent JavaScript ServiceNow Workflows Business Rules Client Scripts IntegrationHub Preferred Skills ServiceNow ITSM / CSM / HRSD modules Flow Designer Script Includes MID Server OAuth Authentication ServiceNow Administration knowledge Agile delivery experience Qualifications 3+ years of experience working on ServiceNow development projects. Strong problem-solving and communication skills. Ability to work independently in a remote environment. About the Company ThreatXIntel is a fast-growing Cybersecurity, IT Staffing, and Consulting company delivering end-to-end technology and security solutions. Our expertise spans cloud security, web & mobile application security testing, DevSecOps, vulnerability assessments, IT consulting, and professional staffing services. We support global corporate clients by deploying skilled professionals across IT and finance domains, helping organizations strengthen compliance, optimize operations, and scale efficiently. Location: Remote Employment Type: Freelance / Contract Work Mode: Fully Remote Experience Required: 3+ Years About the Role We are looking for an experienced ServiceNow Developer with strong expertise in ServiceNow integrations, APIs, and Virtual Agent development. The ideal candidate will have hands-on experience building scalable ServiceNow solutions, integrating external systems, and creating conversational workflows using Virtual Agent. This freelance remote opportunity requires a technically robust professional who can work independently, collaborate with stakeholders, and deliver high-quality ServiceNow solutions. Key Responsibilities ServiceNow Development & Customization Develop, configure, and customize ServiceNow applications based on business requirements. Design and implement ServiceNow workflows, business rules, client scripts, UI policies, and integrations. Develop solutions following ServiceNow best practices and coding standards. Troubleshoot and optimize existing ServiceNow implementations. Integration & API Development Design and develop integrations between ServiceNow and external applications. Build and consume REST APIs and SOAP APIs. Configure IntegrationHub spokes, REST messages, and API integrations. Handle authentication methods including OAuth and token-based integrations. Perform integration testing and troubleshoot API issues. Virtual Agent Deve