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About the role
Company Overview: Vimerse Infotech Inc is a leading IT Services and IT Consulting company based in Bangalore, India. We provide cutting-edge technology solutions to our clients, helping them achieve their business goals efficiently and effectively. Role and Responsibilities: We are seeking a highly skilled and motivated Technical Support Executive to join our team. As a Technical Support Executive, you will be responsible for providing assistance and support to our clients with their technical issues and inquiries. Your main responsibilities will include: Providing technical assistance to clients via phone, email, and chat Troubleshooting hardware and software issues Installing and configuring computer systems and software Explaining technical terms and concepts to clients in a clear and concise manner Collaborating with other team members to resolve complex technical issues Candidate Qualifications: To be considered for this position, you must meet the following qualifications: 10+3 years Diploma or Any Graduation Fluency in Hindi and English Required Skills: Strong knowledge of computer/laptop hardware Excellent communication skills Basic understanding of technical terms
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