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Job Description:White Horse Manpower is hiring L1 Desktop Support Engineers with hands-on experience in Windows environment support for top MNC clients. If you're passionate about troubleshooting and customer service, walk in and start your IT career with leading organizations.Key Responsibilities:Provide first-level technical support for desktops, laptops, and peripheral devicesTroubleshoot issues related to Windows OS, MS Office, email, and network connectivityLog, track, and resolve tickets via ITSM tools (e.g., ServiceNow, Remedy, Freshdesk)Perform basic hardware diagnostics and software installationsEscalate unresolved issues to L2/L3 teams following standard proceduresMaintain asset records and update documentation regularlyRequired Skills:Good knowledge of Windows 10/11 OS and basic networkingFamiliarity with Active Directory, user account management, and printer setupsExperience in using remote support tools (TeamViewer, AnyDesk, etc.)Strong communication and customer interaction skillsAbility to troubleshoot Outlook, Wi-Fi, VPN, and basic LAN issuesEducational Qualification:Diploma / B.Sc / BCA / B.Tech / Any IT-related degreeCertifications like MCP / MCSA / ITIL Foundation are a plusPerks:Get placed with top Fortune 500 companiesFree placement No registration or consulting feeGreat opportunity for career starters and tech enthusiastsWalk-In Details:White Horse Manpower #12, Office 156, 3rd Floor, Jumma Masjid Golden Complex Jumma Masjid Road, Bangalore 560051Walk-In Timing: Monday to Saturday, 9:00 AM 6:00 PMContact Nisha / Team at:hidden_mobile, hidden_mobile / 15, hidden_mobile / 433, hidden_mobile,hidden_mobile, hidden_mobile, hidden_mobile, hidden_mobile Job Description:White Horse Manpower is hiring L1 Desktop Support Engineers with hands-on experience in Windows environment support for top MNC clients. If you're passionate about troubleshooting and customer service, walk in and start your IT career with leading organizations.Key Responsibilities:Provide first-level technical support for desktops, laptops, and peripheral devicesTroubleshoot issues related to Windows OS, MS Office, email, and network connectivityLog, track, and resolve tickets via ITSM tools (e.g., ServiceNow, Remedy, Freshdesk)Perform basic hardware diagnostics and software installationsEscalate unresolved issues to L2/L3 teams following standard proceduresMaintain asset records and update documentation regularlyRequired Skills:Good knowledge of Windows 10/11 OS and basic networkingFamiliarity with Active Directory, user account management, and printer setupsExperience in using remote support tools (TeamViewer, AnyDesk, etc.)Strong communication and customer interaction skillsAbility to troubleshoot Outlook, Wi-Fi, VPN, and basic LAN issuesEducational Qualification:Diploma / B.Sc / BCA / B.Tech / Any IT-related degreeCertifications like MCP / MCSA / ITIL Foundation are a plusPerks:Get placed with top Fortune 500 companiesFree placement No registration or consulting feeGreat opportunity for career starters and tech enthusiastsWalk-In Details:White Horse Manpower #12, Office 156, 3rd Floor, Jumma Masjid Golden Complex Jumma Masjid Road, Bangalore 560051Walk-In Timing: Monday to Saturday, 9:00 AM 6:00 PMContact Nisha / Team at:hidden_mobile, hidden_mobile / 15, hidden_mobile / 433, hidden_mobile,hidden_mobile, hidden_mobile, hidden_mobile, hidden_mobile
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