Customer Service|| International Voice Process|| GGN

Job description Customer Service Executive- Voice Process We are looking for enthusiastic and customer-focused Technical Customer Service Executives to join our team. The ideal candidate will be responsible for providing technical assistance, resolving customer queries, and ensuring a seamless customer experience. Role & responsibilities Handle inbound customer queries related to technical issues. Diagnose and troubleshoot basic technical problems. Provide accurate and timely resolutions to customers. Escalate unresolved issues to the appropriate teams. Maintain detailed records of customer interactions. Meet quality, productivity, and customer satisfaction targets. Preferred candidate profile Minimum 1 year of Customer service voice process experience is mandatory. Excellent verbal and written communication skills. Strong problem-solving and analytical abilities. Basic technical troubleshooting knowledge. Customer-centric approach with a positive attitude. Ability to work in a fast-paced environment. Proficiency in MS Office and CRM tools is an advantage. Graduate Freshers are welcome to apply. Job Details Location: Gurugram Working Days: 5 Days working Week Off: 2 Rotational Off Shift: Rotational shifts Cab: Both-side cab facility available Need Immediate Joiners Only Walk in Interview Only To Schedule Your Interview, Contact: Vanshita- 9910807579