International voice- Technical Process- Customer service- Gurgaon

Job description We are hiring Technical Customer Support Executives (International Voice Process) for a leading global customer support program. Role & responsibilities Handle inbound customer interactions through voice support channels. Provide technical assistance and troubleshoot customer issues efficiently. Resolve customer queries related to products, services, accounts, and technical concerns. Deliver accurate and timely resolutions while ensuring a high level of customer satisfaction. Follow process guidelines, quality standards, and compliance requirements. Escalate complex technical issues to the appropriate teams whenever required. Maintain accurate documentation of customer interactions. Meet productivity, quality, and customer satisfaction targets. Preferred candidate profile Minimum 1 year of Technical Customer Support/Technical Customer Service experience is mandatory. Prior experience in an International Voice Process is preferred. Undergraduate and Graduate candidates are eligible. Excellent verbal communication skills in English. Strong troubleshooting and problem-solving skills. Willing to work in a 24x7 rotational shift environment. Job Details Process: International Technical Customer Support (Voice) CTC: Up to 4.60 LPA (30% hike on current CTC) Take Home Salary: Up to 33,000 per month Location: Gurugram Working Days: 5 Days working Week Off: 2 Rotational Off Shift: Rotational shifts Cab: Both-side cab facility available Need Immediate Joiners Only Contact: Akshita 9910991340 kanika9217010883 Komal 9217010882 Sagar 9910775967 Shahin 9821396633 Lavisha 9354911705 Diya 7428086333 Mayank 9990040558 Swati 9990040557 Khushi 9910810424 Lakshita 859595472 Palak 9810963162