Padmi

Technical Customer Service | International Voice Process |Upto 4.6 LPA

Delhi NCRPosted 2 months ago
IT supportJunior
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We are hiring Technical Customer Support Executives (International Voice Process) for a leading global customer support program. Role & responsibilities Handle inbound customer interactions through voice support channels. Provide technical assistance and troubleshoot customer issues efficiently. Resolve customer queries related to products, services, accounts, and technical concerns. Deliver accurate and timely resolutions while ensuring a high level of customer satisfaction. Follow process guidelines, quality standards, and compliance requirements. Escalate complex technical issues to the appropriate teams whenever required. Maintain accurate documentation of customer interactions. Meet productivity, quality, and customer satisfaction targets. Preferred candidate profile Minimum 1 year of Technical Customer Support/Technical Customer Service experience is mandatory. Prior experience in an International Voice Process is preferred. Undergraduate and Graduate candidates are eligible. Excellent verbal communication skills in English. Strong troubleshooting and problem-solving skills. Willing to work in a 24x7 rotational shift environment. Freshers are welcome to apply. Job Details Process: International Technical Customer Support (Voice) Location: Gurugram Working Days: 5 Days a Week Week Off: 2 Rotational Off Shift: 24x7 Rotational Cab Facility: Both-side cab facility available Immediate Joiners Only Walk in Interviews only Compensation : CTC: Up to 4.60 LPA (Maximum 30% hike on current CTC) Take Home Salary: Approximately 33,000 per month To Schedule Your Interview, Contact: Vanshika 9319001789 Kanika – 9810957765 Aanchal – 9810359162 Muskan – 9810882557 Twinkle – 9910978408 Minakshi – 9810898521 Shubhangi – 9910986254 Harshmeet – 9810963815

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