Source description
About the role
IT Support
Geneva, Switzerland
Nyon, Switzerland
Job Description
As an IT Support specialist, you will be a key member of our Global Desktop Support team, offering prompt and effective technical assistance to users across various offices. Your role will involve both on-site and remote support, troubleshooting a range of issues, and collaborating with external vendors to maintain our IT infrastructure.
Responsibilities
- Provide fast and efficient technical support to front, middle, and back office users.
- Offer support via phone, email, and IT ticketing system.
- Handle level 1 and 2 IT support, both in-person and remotely.
- Diagnose and resolve hardware, software, and user profile issues on Windows 11.
- Install, configure, update, and troubleshoot authorized workstations and peripherals.
- Manage identities, groups, and devices via AD and Microsoft Entra ID.
- Support Microsoft 365 applications: Outlook, Teams, OneDrive, and SharePoint.
- Troubleshoot basic network issues related to connectivity, DNS, and access.
- Install, test, and troubleshoot audio/video equipment, telephony, and collaboration tools.
- Perform daily system checks to ensure IT services availability.
Qualifications
-
Excellent knowledge of Windows 10/11.
-
Understanding of Microsoft Entra ID and Active Directory.
-
Proficiency in Microsoft 365 environment.
-
Good grasp of desktop/laptop hardware and peripherals.
-
Basic network knowledge: TCP/IP, DNS, DHCP.
-
Understanding of enterprise network fundamentals.
-
Ability to diagnose simple connectivity issues.
-
Experience with voice, telephony, and A/V technologies is a plus.
-
CFC or equivalent IT qualification.
-
0 to 3 years of experience in IT support, helpdesk, or desktop support.
-
Apply Now
Job Info
- Job Identification248219
- Posting Date04/22/2026, 05:05 AM
- LocationsGeneva, Geneva, 1202, CH
- Job ScheduleFull time
- Job ShiftDay
Similar Jobs
This website uses cookies. By using this website you accept the use of cookies.Learn more
I ConsentI Decline
Are You Still With Us?
It seems you've been gone for a while. For security reasons we will end your session automatically in 03:00 unless you would like to continue working.
End SessionContinue Working
Work Summary
This summary is generated by AI Assist. Click inside the summary text box to make changes as necessary.
DiscardAdd Summary
Page IT Support - Cantor Fitzgerald/BGC Careers loaded
More at Cantor Fitzgerald