Production O&M Engineer

Production O&M Engineer – Join Our Team .job-posting-container {font-family: Arial, sans-serif; line-height: 1.6; color: #333; margin: 0; padding: 20px; background-color: #ffffff; box-sizing: border-box;} .job-posting-container * {box-sizing: border-box;} .job-posting-content {background-color: #ffffff; padding: 30px; max-width: 800px; margin: 0 auto; box-shadow: 0 0 10px rgba(0,0,0,0.1); border-radius: 10px;} .job-posting-container h1, .job-posting-container h2 {color: #004080; margin: 15px 0;} .job-posting-container h1 {font-size: 22px;} .job-posting-container h2 {font-size: 20px; border-bottom: 1px solid #ccc; padding-bottom: 5px; margin-top: 30px;} .job-posting-container ul {margin-left: 20px;} .job-posting-container .section {margin-bottom: 25px;} .job-posting-container .highlight {background-color: #eef6ff; padding: 15px; border-left: 4px solid #004080; margin-bottom: 15px; border-radius: 5px;} .job-posting-container strong {color: #333;} .job-posting-container li {margin-bottom: 8px;} Production O&M Engineer Remote Position | Employment Type: CTC, W2 | Industry: IT Position Overview We're seeking an experienced Production O&M Engineer to provide comprehensive 24x7 application-level production support. This role involves critical incident management, system monitoring, and operational excellence in a dynamic IT environment. Why Join Us? Competitive compensation package at $80/hour Fully remote work arrangement with flexible scheduling Opportunity to work with cutting-edge ServiceNow technologies Professional development in production support and incident management Collaborative team environment focused on operational excellence Key Responsibilities Provide 24x7 production support for critical applications using ServiceNow incident management Conduct root cause analysis and provide detailed inputs for incident resolution Perform comprehensive log reviews and monitoring dashboard analysis Support release management activities and coordinate deployment processes Implement vulnerability remediation measures to maintain system security Maintain operational documentation and create technical procedures Qualifications Strong experience in production support and incident management Proficiency with ServiceNow platform and incident tracking systems Expertise in root cause analysis and troubleshooting methodologies Experience with monitoring tools and dashboard analysis Knowledge of release management and deployment processes Understanding of vulnerability remediation and security best practices Excellent documentation and communication skills Ready to Apply? This is an excellent opportunity for a skilled engineer to contribute to mission-critical production environments while enjoying the flexibility of remote work. We're looking for candidates who thrive in fast-paced environments and are committed to maintaining the highest standards of operational excellence. Contact: venkatesh.m@dprsolutionsinc.com Phone: 5202825053 Take the next step in your career!