Production O&M Engineer

Production O&M Engineer – Join Our Team .job-posting-container {font-family: Arial, sans-serif; line-height: 1.6; color: #333; margin: 0; padding: 20px; background-color: #ffffff; box-sizing: border-box;} .job-posting-container * {box-sizing: border-box;} .job-posting-content {background-color: #ffffff; padding: 30px; max-width: 800px; margin: 0 auto; box-shadow: 0 0 10px rgba(0,0,0,0.1); border-radius: 10px;} .job-posting-container h1, .job-posting-container h2 {color: #004080; margin: 15px 0;} .job-posting-container h1 {font-size: 22px;} .job-posting-container h2 {font-size: 20px; border-bottom: 1px solid #ccc; padding-bottom: 5px; margin-top: 30px;} .job-posting-container ul {margin-left: 20px;} .job-posting-container .section {margin-bottom: 25px;} .job-posting-container .highlight {background-color: #eef6ff; padding: 15px; border-left: 4px solid #004080; margin-bottom: 15px; border-radius: 5px;} .job-posting-container strong {color: #333;} .job-posting-container li {margin-bottom: 8px;} Production O&M Engineer Employment Type: CTC, W2 | Remote Position | Industry: IT Position Overview Experience providing application-level 24x7 production support, including ServiceNow incident support, root-cause analysis inputs, log reviews, monitoring dashboard analysis, release support, vulnerability remediation implementation, and operational documentation. Why Join Us? Competitive compensation package with flexible remote work arrangements Opportunity to work with cutting-edge technology in a dynamic IT environment Professional development and career advancement opportunities Collaborative team environment focused on innovation and excellence Key Responsibilities Provide 24x7 production support for critical applications and services Manage ServiceNow incidents and coordinate resolution efforts Conduct root cause analysis and provide detailed incident reports Perform log reviews and monitoring dashboard analysis for system health Support release deployments and implement vulnerability remediation Maintain comprehensive operational documentation and procedures Qualifications Strong experience in 24x7 production support environments Proficiency with ServiceNow incident management and support processes Expertise in root cause analysis, log review, and monitoring dashboard analysis Experience with release support and vulnerability remediation activities Excellent documentation skills and attention to operational detail Ready to Apply? We are seeking a dedicated Production O&M Engineer to join our growing team. This remote position offers the opportunity to work with advanced technologies while maintaining work-life balance. Contact: venkatesh.m@dprsolutionsinc.com Phone: 5202825053 Take the next step in your career!