Source description
About the role
Client: TCS | Engagement: Full-time | Work mode: ONSITE | Rate: 90-96 USD | Experience: 8-10 | Publisher job id: 10832759
Role Overview
This role focuses on providing Level 1 and Level 2 integration support for Workday, ensuring the reliable operation of inbound and outbound integrations and the timely resolution of any integration-related issues. Key Responsibilities: Monitor and support Workday integrations, including EIBs, Core Connectors, and Studio (support only). Perform triage and troubleshooting for integration and batch job failures. Coordinate integration reruns, data corrections, and incident resolution processes. Validate data flows between Workday and various downstream/upstream systems. Support User Acceptance Testing (UAT), regression testing, and release validation for integrations. Maintain and update integration runbooks, Standard Operating Procedures (SOPs), and other operational documentation. Required Skills: Hands-on experience supporting Workday integrations, specifically with EIB, Core Connectors, and PECI. Strong understanding of Workday inbound and outbound data flows. Proven experience in production support and incident management. Ability to effectively analyze logs, error messages, and data exceptions to identify root causes. Working knowledge of security principles, data privacy regulations, and access controls within Workday. Good communication skills to facilitate coordination with functional teams and L3 partners. Qualifications: 8-10 years of experience in Workday integration support.
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