Desktop Support Specialist - Full Time

Hiring: EUC / Desktop Support Engineer (L1) | Onsite | Gurgaon, India | Full-Time B2B Freelance Contract Location: Chennai, India (Onsite) Employment Type: Full-Time | Freelance / B2B Contract Rate: USD 400/Month + USD 100 Standby Allowance Working Hours: MondayFriday | 8:00 AM 4:00 PM On-Call Requirement: Must be available for support and issue resolution outside business hours when required (24/7 standby support) We are currently hiring an EUC / Desktop Support Engineer (L1) for an onsite enterprise support role in Gurgaon. This opportunity is ideal for professionals with hands-on experience in desktop support, end-user computing, deskside troubleshooting, and enterprise IT environments. Key Responsibilities: Provide onsite desktop/deskside support for hardware, software, and network-related issuesPerform IMAC (Install, Move, Add, Change) and break/fix activitiesManage device lifecycle activities including imaging, deployment, configuration, patching, and upgradesSupport Windows 10/11 environments and basic macOS troubleshootingTroubleshoot Microsoft Office 365, Outlook, VPN, printers, scanners, and peripheral devicesWork with SCCM, Microsoft Intune, and ServiceNow for device management and ticket handlingHandle Active Directory user administration and password managementDeliver VIP support and ensure timely issue resolutionMaintain endpoint security compliance and patch managementFollow ITIL processes for incident, service request, and problem managementProvide remote or on-call support when critical issues arise outside business hours Required Skills & Experience: 35 years of experience in Desktop Support, EUC Support, Deskside Support, or IT Support rolesStrong knowledge of Windows 10/11 administration and troubleshootingExperience with SCCM, Microsoft Intune, and ServiceNowHands-on experience with Active Directory and basic networking conceptsStrong troubleshooting, communication, and customer support skillsExperience supporting enterprise or corporate IT environmentsAbility to work independently in an onsite support environmentWillingness to participate in 24/7 standby support rotation when required Recruiter Keywords: Desktop Support Engineer | Deskside Support Engineer | EUC Engineer | IT Support Engineer | End User Computing Engineer | Technical Support Engineer | Field Support Engineer | Helpdesk Support Engineer Why Join Full-time B2B freelance engagementStable onsite enterprise support environmentExposure to enterprise-level IT infrastructure and technologiesImmediate onboarding opportunityAdditional standby allowance provided Interested candidates can connect directly or share their updated CV for consideration. Hiring: EUC / Desktop Support Engineer (L1) | Onsite | Gurgaon, India | Full-Time B2B Freelance Contract Location: Chennai, India (Onsite) Employment Type: Full-Time | Freelance / B2B Contract Rate: USD 400/Month + USD 100 Standby Allowance Working Hours: MondayFriday | 8:00 AM 4:00 PM On-Call Requirement: Must be available for support and issue resolution outside business hours when required (24/7 standby support) We are currently hiring an EUC / Desktop Support Engineer (L1) for an onsite enterprise support role in Gurgaon. This opportunity is ideal for professionals with hands-on experience in desktop support, end-user computing, deskside troubleshooting, and enterprise IT environments. Key Responsibilities: Provide onsite desktop/deskside support for hardware, software, and network-related issuesPerform IMAC (Install, Move, Add, Change) and break/fix activitiesManage device lifecycle activities including imaging, deployment, configuration, patching, and upgradesSupport Windows 10/11 environments and basic macOS troubleshootingTroubleshoot Microsoft Office 365, Outlook, VPN, printers, scanners, and peripheral devicesWork with SCCM, Microsoft Intune, and ServiceNow for device management and ticket handlingHandle Active Directory user administration and password managementDeliver VIP support and ensure timely issue resolutionMaintain endpoint security compliance and patch managementFollow ITIL processes for incident, service request, and problem managementProvide remote or on-call support when critical issues arise outside business hours Required Skills & Experience: 35 years of experience in Desktop Support, EUC Support, Deskside Support, or IT Support rolesStrong knowledge of Windows 10/11 administration and troubleshootingExperience with SCCM, Microsoft Intune, and ServiceNowHands-on experience with Active Directory and basic networking conceptsStrong troubleshooting, communication, and customer support skillsExperience supporting enterprise or corporate IT environmentsAbility to work independently in an onsite support environmentWillingness to participate in 24/7 standby support rotation when required Recruiter Keywords: Desktop Support Engineer | Deskside Support Engineer | EUC Engineer | IT Support Engineer | End User Comput